01. Reduce basket abandonment
Guaranteed 0.2 to 2% reduction in basket abandonment
Identify and resolve CX friction disrupting your customers' online experience and hampering your checkout process. We uncover hidden causes of CX friction that remain undetected with other solutions - business logic issues, selective slowdowns and technical errors.
02. No software to install
Zero tech changes or tech team time required
No software to install, zero platform or stack changes and no tech team required. You can be up and running within 2 weeks.
03. Save staff resources
Save resources by 1.2 - 7.3 FTEs
✔ Video replay of every error
Video replay of errors enables fast, easy identification of errors and slowdowns, saving you time and resources.
✔ Unite teams around a single point of truth for all CX data
Fewer internal meetings plus reduced inter-team friction and internal blame with a single point of truth for all your real-world CX data.
Over 50 leading brands trust thinkTribe to protect their digital CX
What our clients say
How we help leading UK brands reduce lost baskets
Eliminate CX friction before it impacts your customers checkout journeys, with no software to install and no tech team time required. Find more CX issues, faster and prioritise fixes.
Our cloud-based customer experience monitoring service acts as real shoppers visiting your site 24/7 and performing the same actions your customers do with real browsers - navigating, searching, choosing product options and adding to basket.
Identify and resolve CX issues that are causing friction along your online journeys and hampering your checkout process, that would otherwise go un-noticed.
Discover how thinkTribe can help you reduce lost baskets and improve your conversion rates.
Ready to learn more about eliminating CX friction?
Complete this form to receive more information about the hidden causes of CX friction and discover how thinkTribe can help you optimise CX and improve conversion rates.